Since starting his own marketing agency aged 12, Martin Lindstrom has become one of the most respected branding gurus in the business. Among Time Magazine’s top 100 most influential people, his advice is sought and savoured by the world’s biggest brands. His latest best-selling book, ‘Buy-ology’, is the culmination of a $7m neuro-marketing research project.
FRUKT recently asked Martin to turn his thoughts to music.
Why do you really like Coca Cola over Pepsi, or vice versa? Is it the taste, the brand colour palette, the advertising? According to the research, chances are it’s because the mother of your best friend (the one with the big trampoline in the garden) served it up on a hot summer’s day with a plate of flapjacks. This, or other happy memories, ‘branded’ into the darkest recess of our sub-conscious minds is what most influences our buying decisions. Of course we are not aware of it, if asked we’ll conclude with an answer that makes more rational sense and is less personal… “I prefer the taste”.
Known as somatic markers, these brain bookmarks are stored for the easy recall of positive or negative feelings, emotions and memories experienced at a time in our past. The waft of a scent once worn by an ex-partner, the old cowboy films watched in the company a much-loved, long-gone granddad, the music that became the common ground that fostered a life-long friendship… The music.
Martin believes sound and music to be the best somatic markers “Music is basically hardwired behaviour to effect our mood”, says Martin “the only express elevator to our mind.” Importantly for marketeers, the study revealed sound to be the single most important sense when building a brand. Smell is second and sight third. Yet 83% of all communication today focuses on sight alone.
“Once you have embedded it in the brain, we as human beings, cannot forget it so it’s a really good way of doing sticky communication. If you’re not using music you need to come up with an incredibly convincing argument as to why you’re not”
Continued on Wednesday… The full interview with Martin Lindstrom appears in the new FRUKT Music Intelligence report, out now. Email: sales@fruktmusic.com or head to the website for more information on subscriptions, or to sign-up for your free trial.
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