Tag Archives: fans

About face: beyond endorsements

A couple of interesting research studies into celebrity endorsements
have surfaced of late, prompting us to look again at the role of
endorsements in music.  A new Adweek Media/Harris Poll,
investigating the persuasiveness of celebrity endorsements, offered an
insight into the most effective routes to market. Business leaders – of
the Steve Jobs variety  - came out on top as the ‘most persuasive’,
followed by athletes, TV/movie stars, then musicians, with former
political figures trailing along in fifth place.  However, when the
question was flipped as to which were the ‘least persuasive’ athletes,
business leaders, politicians and movie stars were deemed less viable
than musicians.
 
Celebrity endorsements can be exceptionally
powerful, raising awareness, increasing a product’s appeal and
influencing the buying decisions of fans wanting to emulate the
lifestyles of their favourite stars. Music, arguably, has more
resonance than high profile endorsements from athletes due to the fact
that unlike sport the endorsee comes complete with their own
soundtrack. This gives a brand leverage every time their music is heard
in numerous different possible locations, whereas sport can often be
confined to a very limited – and literal -playing field.
 
A
quick scan across the barrage of media channels available today
highlights a seemingly never ending string of pop stars and musicians
extolling the virtues of a plethora of branded products. Another recent
study, The Celebrity Endorsement Sensor,
of 24,000 consumers across 25 countries, by the media agency
Mediaedge:cia (MEC) highlighted how 35% of its respondents believed
celebrity endorsements managed to improve a brand’s overall awareness.
However, this awareness is subject to a major perception flaw. A
sizable 53% said they had problems remembering which celebrity was
attached to which brand. So a brand netting a lucrative music
endorsement may actually indirectly be playing into the hands of a
rival company. This is a problem that is exacerbated if the musical
endorser in question is somewhat fickle in their choice of alignments
over a given period.
 
The Mediaedge study also stated that male
adults within the 18-34 age bracket are the most likely to engage with
celebrities via digital activities, and it is in this digitally
enhanced realm where music celebrities can make a memorable impact. The
relationship between artist and brand has evolved from a simple
‘cool-by-association’ proposition to a deeper, more rounded,
collaborative partnership. In order to achieve ‘cool-by-integration’
brands need to become actively and creatively involved with their
endorsees in broader more consumer rewarding campaigns.
 
A nationally representative survey in the UK – which features in the FRUKT Music and Brands manifesto 2010
- recently asked: “Which music marketing campaigns make the biggest
difference to your brand perception?” Artist endorsements came in at a
lowly 23% of all the possible categories. Ticket/download giveaways,
the ability to share music with others, receive exclusive content, and
get closer to the acts they love were amongst the highest brand and
music touch points for consumers.  
 
Endorsement partnerships
are like relationships. They need chemistry. It’s ultimately a social
science, a love triangle between three separate components – brand,
band and fan.  As with a chemistry set it’s a delicate balance between
creating the perfect mix and it all blowing up in your face. However,
get the ingredients right – a dash of star power, a hint of genuine
creativity and a healthy scoop of believability – and an endorsement
deal rooted in music will give your brand not only a figurehead but a
whole new voice.
 
Here are some key pointers to consider when embarking on a music-based endorsement deal:
 
1. Understand your market
 
The
reason that some celebrity endorsements fail to provide a ROI for the
brand is because celebrities have often been identified in an emotional
and sometimes un-researched manner, with the campaign concept tweaked
to fit the celebrity into the creative.
 
2. Forge creative partnerships
 
The
key thing to remember is that placing a celebrity in an ad is not an
idea in itself. The off the shelf mentality has gone, campaigns, and
even the songs within them can be built from the ground up. Embrace and
harness the creativity of those you have decided to work with.
 
3. Start a conversation
 
Give
them a story.  Casting a multi-million dollar film star in your movie
means nothing if the script is terrible. The same goes for a music
artist. They may be the most popular face on the planet, but if the
story they are cast in is bad no one is going to want to listen. Build
your spokesperson into a narrative, an ongoing conversation where the
music fan plays an active part in the musical journey.
 
This piece is adapted from the article ‘Sound Investment – From
Endorsements to Creative Partnerships’ from The Brands and Music
Manifesto 2010. Download a sampler here

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Music fans want a return on their festival investment

The saturation of the music festival market – which reached its peak in 2007 – echoed the mounting problems that arose from the saturation of the sub prime mortgage market of the same period. With live music the lucrative end of the music industry – following the dramatic falling away of the CD market – everyone wanted a slice of the financially satisfying festival pie. But as seen in the mortgage business, short-term gain isn’t always as lucrative as it’s cut out to be. As a result this year started out with the festival sector facing an uncertain future and an entirely plausible festival recession.  Would music fans ever don their wellies again?  Would sponsors pull out on mass? Which festivals would find that their sub prime tent pitch was up for repossession?

The festival sector has undoubtedly seen some natural wastage as strapped for cash consumers become increasingly picky about where to spend their hard earned festival dollars.  We conducted some research into the habits of festival goers this year in the UK – in partnership with Virtual Festivals – and over a third of music fans said they were cutting back on the amount of festivals they were attending this year – with around a quarter not attending at all.  Having said that by far the biggest cut back is in overseas festival attendance, with 88% opting for festival ‘staycations’ as the recession makes even the most attractive line ups abroad financially unpalatable.

The knock on effect of the Credit Crunch clearly hasn’t stopped music fans hitting festivals in their droves, as attendance at UK festivals so far testifies to. Surely it has hit brand involvement though?  Not at all. In fact despite the feared slump, the opposite is actually happening. Brands are investing more in the live space according to a new IEG Sponsorship Report. The spend across North America will increase from the $1.084B injected into the sponsorship of music venues, festivals and tours in 2008, to $1.08B (a 3.8% rise). Notably, in a period where traditional music sales are severely diminished and a global recession is throttling the world’s finances, this is the highest ever recorded sponsorship spend reported by IEG. “The fact that music sponsorship spending is holding its own in today’s turbulent economy demonstrates the growing importance of music to corporate marketers,” states Bill Chipps, senior editor at IEG. Another recent study (conducted by EMI) found that 67% of marketing executives are continuing to invest in live events as part of their branded entertainment strategies.

But what about the music fans, are brands getting their message through to them? A recent study highlighted in Marketing Week suggests they are. It pointed to the fact that 41% of music fans have positive feelings towards the brands that sponsor music festivals, with an equally sizable 40% showing positive feelings towards the brands that advertise at these events.

In our research alcohol brands were far and above the most recalled by music fans, which is good news for those brands that are securing lucrative pouring rights, but it does also highlight how much more can be done on the ground by others in order to ramp up that recall rate. Brands need to realise that simply badging an event isn’t a strategy in itself, and that hitting 50,000 eyeballs isn’t the same as reaching 25,000 hearts and minds. “Festivals are unique in offering a large market share of target audience in one place at one time but you’ve got to be communicating something relevant to the right people in the right way,” says Ziggy Gilsenan, MD Get Involved and Co-founder of Bestival/Camp Bestival. “Quality of audience over quantity is key if you want to achieve a deeper, more relevant dialogue with the consumer.  Many brands still go for the shopping arcade approach of hitting events with big audiences but have no creative appeal to that audience – it  all becomes a bit like Tescos in a green field, soulless,” says Gilesnan. “You cant just drop a shopping mall sampling exercise into a field of 50,000 festival goers and expect to have the same consumer reaction”

On the ground activations from a brand need a proper, considered focus, tailored to its intended market. Which means defining clear goals prior to the ‘big idea’,  nurturing how it is communicated pre and post event, and understanding just what function and value you will ultimately be bringing to the fans experience of the event. “Consumer brands really need to think ‘beyond-the-field’ – just turning up at a couple of events with a bus and some deck chairs may be fun, but it’s going to be tough justifying ROI on these light and ‘idea-less’ promotions when so many brands are building festival activity into a well considered year round programme,” echoes Jack Horner, creative Director, FRUKT.

Experience is everything, give fans a return on their investment and it’s likely that brands will find themselves centre of mind with music fans as they recall the acts that were centre stage.

For more on brand activity at festivals see the FRUKT Music Intelligence Report 002.
 

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Brands, music and ‘credibility’

If we’re celebrating a boom era in the relationship between music and brands its worth recalling that the marriage hasn’t always been one of perfect harmony. Rock ‘n’ roll is an outsider sport and its relationship with rebellion, vice and general mischief is well documented (and as for reggae…) So, how do we reconcile rock to a future in which brand compliance looks increasingly unavoidable as labels shy away from artist development and traditional music media falls off the edge of a cliff?

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